Cactus Royal Hotel, ,
Cactus Royal Hotel
Reputize Index
93.9/100
Based on
3875 reviews

Most talked about:

Hotel Overall Staff friendliness & competence Swimming Pool

Most satisfied with:

Bar staff TV Elderly friendly

Most disliked:

Water activities
  • Hotel Overal
    92/100
    92/100
    relaxation is excellent.
    Atmosphere, friendliness is excellent.
    Animation, entertainment, nightlife, music is excellent.
    “massage therapist” “SPA Bereich” “Spa Bereich” “Bedürfnisse”
  • Facilities
    90/100
    90/100
    Swimming Pool is nice.
    Guests are very happy with the Sport facilities.
    Hotel age is nice.
    “separate pools” “pool staff” “pool bar” “poolside bar”
  • Cleanliness
    95/100
    95/100
    Overall CLEANLINESS is nice.
    Room cleanliness is excellent.
    Bathroom cleanliness is nice.
    “Čistoća” “Clean spa” “Sự sạch sẽ” “Bettwäsche”
  • Room
    89/100
    89/100
    Guests are very happy with the Room size.
    Noise is excellent.
    Bathroom is acceptable.
    “excellent addition” “Handtüchern” “Straße” “salle de bains”
  • Food & Drinks
    93/100
    93/100
    Guests are very happy with the Breakfast.
    Great Dining experience.
    Guests are very happy with the Alcohol.
    “lange Wartezeiten” “Personal einfach” “serving staff” “Küchenpersonal”
  • Staff & Service
    94/100
    94/100
    Staff friendliness & competence is excellent.
    Guests are very happy with the Service.
    Reception is excellent.
    “Mädels” “much trouble” “check in” “very friendly staff”
  • Price
    91/100
    91/100
    Great value for money.
    Food & drinks price could be better.
    Food price is excellent.
    “Great value” “Leistungsverhältnis” “Restaurant Elia” “internationale Getränke”
  • Location
    91/100
    91/100
    Great Night life & dining.
    Guests are very happy with the Shopping.
    Distance to beach is excellent.
    “kleinen Shops” “minute walk” “last night” “direct access”
  • Internet
    87/100
    87/100
    Guests are very happy with the Wifi price.
Cactus Royal Hotel
on via Tripadvisor.com

Es ist ein super schönes hotel. Das Zimmer, welches wir hatten, übertraf unsere Erwartungen. Ein riesige Terrasse und ein Balkon mit Blick zum Meer gehörten für 10 unvergesslichen urlaubstage uns. Wie haben uns pudelwohl gefühlt. Lobenswert ist natürlich auch der Spa Bereich. Man wird freundlich aufgenommen. Alle dort sind ganz lieb und nett. Wir kommen jederzeit gerne wieder hierher.

on via Tripadvisor.com

Mooi hotel, lekker rustig. Mooie kamers. Bij de spa een peeling en massage gehad van Amandeep, erg fijn.

on via Tripadvisor.com

Wir hatten eine Paarbehandlung im Spa mit Ganzkörpermassage, Peeling und Fussreflexzonenmassage. Es war eine sehr entscheidende Atmosphäre. Anneta und Ioanna waren sehrdiskret und einfühlsam und haben sich perfekt auf unsere Wünsche eingestellt. Es warfürunssoerholsam, dass wir 2 Tage später noch einen Termin zur Rückdnmassage gebucht haben. Vielen Dank an das gesamte Team für entspannte Stunden!

on via Tripadvisor.com

This 5-star review is for the spa and massage facilities of the hotel and for the professionalism and excellent service of all the staff of the spa and massage therapist, Anneta, in particular, whose expertise, caring attitude, and exceptional massage made the experience truly outstanding. From the moment I arrived, they made me feel comfortable and relaxed. The massage was professional, therapeutic, and exactly what I needed. They paid great attention to my needs and focused on the areas that required extra care. Anneta is professional, attentive, and incredibly skilled. Highly recommended – definitely a 5-star experience!

on via Tripadvisor.com

Après un accueil chaleureux en français par Manos malgré l'heure tardive, notre chambre était très confortable (607) avec une grande terrasse pourvue de transats. Airco et frigo efficaces. Planche et fer à repasser, bouilloire et nécessaire à café ou thé, peignoirs et mules. Salle de bain avec balance et panoplie de soins .Le lendemain matin après un délicieux petit déjeuner nous avons découvert le domaine abondement fleuri et bien entretenu. Un régal pour les yeux. L'architecture est recherchée et soignée pour que chacun y trouve sa place préférée et avec 3 piscines bien propres pas de problème de transat. Le calme y est reposant. ( adult only) Au restaurant principal la nourriture est vraiment variée et de bonne qualité, avec chaque soir un thème différent. Les desserts sont délicieux. Merci à Konstantina de sa sollicitude et au chef du restaurant pour son efficacité et son amabilité . Nous n'avons pas eu l'occasion de gouter les restaurants à la carte. Aux différents bars les boissons sont savoureuses, variées et "surprise" le champagne (mousseux) est "belge". Un petit tour au spa géré de main de maître par Evelyne pour 1h30 de gommage et massage crétois entre les douces mains expertes de Anja dans un fond musical relaxant. Partout dans l'hôtel le personnel est digne de l'hospitalité et de la gentillesse typique grecque. Merci à eux. Après tout ces +, maintenant 2 petits - : j'aurais apprécié des nappes le soir au restaurant (5*) et les toilettes au sous-sol de l'accueil mériteraient quelques réparations côté féminin. Conclusion, cette semaine nous a paru trop courte et nous nous promettons d'y retourner l'an prochain pour 2 semaines si l'avenir nous prête vie.

on via Tripadvisor.com

We had a wonderful stay in the Cactus Royal Resort & Spa . I booked a massage with the lovely Ioanna and it was wonderful, relaxing and very calming. It was so nice, that we booked another massage. This time Amandeep gave me the Neck & Shoulder massage and it as amazing as the first one. We would definitely recommend coming here and enjoy the spa, sauna and gym.

on via Tripadvisor.com

Es schönes Hotel und sehr zu empfehlen.

on via Tripadvisor.com

Meine Lebensgefährtin und ich haben im dortigen SPA-Bereich eine Partnermassage gebucht. Unsere Erwartungen wurden vollends erfüllt und wir hatten eine herausragende Ganzkörpermassage! Großes Lob an dieser Stelle an Anneta und Ioanna, welche die Massage durchgeführt haben! Wir können definitiv eine Empfehlung aussprechen!

on via Tripadvisor.com

We had a wonderful stay in the cactus royal hotel. I booked a massage with the lovely Ioanna and it was wonderful, relaxing and very calming. We would definitely recommend coming here and enjoy the spa, sauna and gym.

on via Tripadvisor.com

We had a wonderful stay at this hotel. The rooms were very clean and comfortable, and the staff were consistently friendly and helpful. The reception team were impressively fast — they resolved a Wi‑Fi issue immediately, and a towel mix-up was corrected before we even reached our room, which was a great example of attentive, proactive service. Meals were enjoyable with good variety and quality, and the overall service throughout the hotel was excellent. The gym was well equipped and convenient to use. The spa team made our visit especially memorable. Manager Evelyn was warm and welcoming and made sure we had everything we needed. Individual therapist reviews: - Ioanna delivered a deeply relaxing massage with a calm, confident touch. She listened to our needs, adjusted pressure thoughtfully, and created a soothing atmosphere that helped us unwind completely. Professional and attentive throughout. - Anja provided a gentle, restorative massage focused on relaxation and flow. She showed genuine care for our well‑being and used a methodical, well‑structured approach that felt both comforting and effective. Her timing and rhythm were excellent, and she checked in occasionally to ensure comfort. Left feeling refreshed and relaxed. - Maria used a firmer, more focused technique that targeted persistent tension effectively. Her approach felt clinical and precise, ideal for addressing knots and stiffness. - Anneta offered a strong, results-oriented treatment with confident, targeted pressure. The session was clearly therapeutic and effective for problem areas. Overall, a very positive experience: clean rooms, great food, efficient reception, excellent facilities, and a standout spa team. Highly recommended for a restful stay.

Hotel Reputation Management.