GUEST RELATIONS MANAGEMENT

Manage guest relations and online reputation from one easy-to-use platform to improve operations, build loyalty and boost reviews.

Excel guest experience and online reputation through personal communication and marketing automation delivered throughout the travel journey.

The in-stay guest engagement is very useful - we are now able to locate guests who are having some issues much easier.

― Sun Island Resort Maldives

START TODAY FOR ONLY €0.25/room/month!

Activate automatic guest engagement with Cloudbeds now.

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ENGAGE YOUR GUESTS

automatically engage 80% of your guests at the right time and channel
BOOST ONLINE REVIEWS

automate review publishing on the major OTAs
MARKETING AUTOMATION

made with one thing in mind - to WOW! your guest.
TRACK ONLINE REPUTATION

Bonus 2-month free access of Reputize online review monitoring and analysis of 100+ portals
TASK MANAGEMENT

empower your staff to exceed guest expectations
GREAT SUPPORT

we will stay close to you to ensure your success
GUEST INSIGHT

Receive daily reports in your inbox with all guest feedback and main metrics.
SOLVE ISSUES

Get instant alerts on customers at risk identified by room number before they leave.
UP-SELL

Get to know what each guest is interested in and up-sell additional services.