GUEST RELATIONS MANAGEMENT

Manage guest relations and online reputation from one easy-to-use platform to improve operations, build loyalty and boost reviews.

  • Excel guest experience and online reputation through personal communication and marketing automation delivered throughout the travel journey.

The in-stay guest engagement is very useful - we are now able to locate guests who are having some issues much easier.

― Sun Island Resort Maldives

  • ENGAGE YOUR GUESTS

    automatically engage 80% of your guests at the right time and channel

  • BOOST ONLINE REVIEWS

    automate review publishing on the major OTAs

  • MARKETING AUTOMATION

    made with one thing in mind - to WOW! your guest.

  • TRACK ONLINE REPUTATION

    Bonus 2-month free access of Reputize online review monitoring and analysis of 100+ portals

  • TASK MANAGEMENT

    empower your staff to exceed guest expectations

  • GREAT SUPPORT

    we will stay close to you to ensure your success

  • GUEST INSIGHT

    Receive daily reports in your inbox with all guest feedback and main metrics.

  • SOLVE ISSUES

    Get instant alerts on customers at risk identified by room number before they leave.

  • UP-SELL

    Get to know what each guest is interested in and up-sell additional services.